Road Safety Manual
A manual for practitioners and decision makers
on implementing safe system infrastructure!

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7.1 Introduction

Responsibilities of a road authority include safe road design for new roads, safety improvements of existing roads, safer outcomes from road maintenance and network operation activities. Actions need to be undertaken within the whole-of-government road safety efforts. These activities need to be conducted within a Safe System framework, a transforming safety agenda that will influence all the activities of a road authority, not just those activities traditionally considered to be the functions of a road authority’s safety division. It challenges road authorities to rethink their activities. This is a major challenge for every road authority – how to build Safe System principles and elements into all of its activities.

Road Safety Authority:

Case 1. In some jurisdictions, the road authority will be the lead road safety agency, particularly where the authority is also responsible for traffic management, driver licensing and vehicle registration.

Case 2. However, in many instances, the road authority will have reduced responsibilities and will not be the lead agency.

What can we do in such case? In this situation it will need to rely more heavily on the cooperation of other stakeholders to achieve the desired safety outcomes. In all cases, road authorities need to have a strong external focus to achieve gains in other Safe System elements that are outside their normal areas of operation.

Key stakeholders include:

  • National road operators
  • Regional/local roads operators
  • Toll motorways operators
  • All the police corps (road Police, national security, army, fire corps, heath care personnel, etc),
  • Vehicle, installations, new technologies and infrastructures safety experts in government and industry,
  • the public.

This cooperative role requires strengthened knowledge and new skills in outreach and communication because it is necessary to work with others outside of one’s typical profession.

The focus in this chapter is on embedding the Safe System approach within the responsibilities, (planning, policies, programmes and operational activities) of the road authority in a jurisdiction, particularly the identification of necessary changes, their progressive introduction and their ongoing application. It is important to recognize change is necessary to achieve the safe system approach and it is important to consider the steps necessary to achieve this overall goal. It is also important to recognise that the level of effort may vary depending on the will of the decision makers responsible for providing resources to the effort.

How do I get started?

STEP 1: gathering and collecting information on the existing system

The starting point should be mapping the alignment of existing functions and responsibilities of the road and other safety authorities participating in the effort to implement the Safe System principles. This will produce an understanding of the extent of alteration required to align the activities of all authorities. This adjustment will have to be substantial and will need to take place progressively as understanding and experience with application of principles increases.

STEP 2: consultation and discussion

Effective change management strategies are supported by corporate-wide processes for input, consultation and discussion. A strategic framework with clear objectives needs to be put in place and progressively strengthened with policies and guidelines as knowledge increases. All changes will need to include a continuous improvement and feedback process to refine and identify necessary adjustment to current approaches and priorities in all areas of the authority’s activity.

STEP 3: institutionalization and formalization

The new approach will need to be fully embedded in the road network management approach of the road authority and formalisation of this positioning is recommended in time. Regular assessment of the coverage and effectiveness of this ‘embedding’ activity will be needed.


  1. clarity and relevance of new policies and the success of the early program delivery.
  2. national road authority’s support for provincial and local governments for their development of consistent and improved road agency practice.
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